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A. N. Mashayekhi and B. Arbabshiriani,
Volume 21, Issue 2 (1-2003)
Abstract

Knowledge is one of the most important organizations' assets. To manage knowledge effectively, it is necessary to be able to measure knowledge. There are few methods for knowledge measurement with certain limitations. One important weakness of current methods is their insufficient attention to definition, dimensions and attributes of knowledge. In this paper, we propose a new method for measuring the level of an engineering organization's knowledge. According to our proposed method, the level of an organization's knowledge is a function of both "knowledge hierarchy" and "knowledge dimensions". The method is applied to an engineering organization to measure the level of knowledge at two different times and the results are presented. Keywords: Knowledge, Knowledge management, Knowledge measurement, Knowledge hierarchy, Knowledge dimensions

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